Your Privacy is Important to us, we respect your privacy regarding any information we may collect from you.
scroll downThank you for choosing to be part of our community at AFAQY LLC (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@afaqy.com.When you visit our website www.afaqy.com, mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites or Apps and our services.This privacy policy applies to all information collected through our website (such as www.afaqy.com), mobile application, ("Apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Sites").Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us In Short: We
collect personal information that you provide to us such as name,
address, contact information, passwords and security data, payment
information, and social media login data. We collect personal
information that you voluntarily provide to us when registering at the
Sites or Apps, expressing an interest in obtaining information about
us or our products and services, when participating in activities on
the Sites or Apps or otherwise contacting us. The personal information
that we collect depends on the context of your interactions with us
and the Sites or Apps, the choices you make and the products and
features you use. The personal information we collect can include the
following: Name and Contact Data. We collect your first and last name,
email address, postal address, phone number, and other similar contact
data. Credentials. We collect passwords, password hints, and similar
security information used for authentication and account access.
Payment Data. We collect data necessary to process your payment if you
make purchases, such as your payment instrument number (such as a
credit card number), and the security code associated with your
payment instrument. All payment data is stored by our payment
processor and you should review its privacy policies and contact the
payment processor directly to respond to your questions. Social Media
Login Data. We provide you with the option to register using social
media account details, like your Facebook, Twitter or other social
media account. If you choose to register in this way, we will collect
the Information described in the section called "HOW DO WE HANDLE
YOUR SOCIAL LOGINS" below. All personal information that you
provide to us must be true, complete and accurate, and you must notify
us of any changes to such personal information. Information
automatically collected In Short: Some information – such as IP
address and/or browser and device characteristics – is collected
automatically when you visit our Sites or Apps. We automatically
collect certain information when you visit, use or navigate the Sites
or Apps. This information does not reveal your specific identity (like
your name or contact information) but may include device and usage
information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring
URLs, device name, country, location, information about how and when
you use our Sites or Apps and other technical information. This
information is primarily needed to maintain the security and operation
of our Sites or Apps, and for our internal analytics and reporting
purposes. Like many businesses, we also collect information through
cookies and similar technologies. Information collected through our
Apps In Short: We may collect information regarding your geo-location,
mobile device, push notifications, when you use our apps. If you use
our Apps, we may also collect the following information: Geo-Location
Information. We may request access or permission to and track
location-based information from your mobile device, either
continuously or while you are using our mobile application, to provide
location-based services. If you wish to change our access or
permissions, you may do so in your device’s settings. Mobile Device
Data. We may automatically collect device information (such as your
mobile device ID, model and manufacturer), operating system, version
information and IP address. Push Notifications. We may request to send
you push notifications regarding your account or the mobile
application. If you wish to opt-out from receiving these types of
communications, you may turn them off in your device’s settings.
Information collected from other sources In Short: We may collect
limited data from public databases, marketing partners, social media
platforms, and other outside sources. We may obtain information about
you from other sources, such as public databases, joint marketing
partners, social media platforms (such as Facebook), as well as from
other third parties. Examples of the information we receive from other
sources include: social media profile information (your name, gender,
birthday, email, current city, state and country, user identification
numbers for your contacts, profile picture URL and any other
information that you choose to make public); marketing leads and
search results and links, including paid listings (such as sponsored
links).
2. HOW DO WE USE YOUR INFORMATION?
In
Short: We process your information for purposes based on legitimate
business interests, the fulfillment of our contract with you,
compliance with our legal obligations, and/or your consent. We use
personal information collected via our Sites or Apps for a variety of
business purposes described below. We process your personal
information for these purposes in reliance on our legitimate business
interests ("Business Purposes"), in order to enter into or
perform a contract with you ("Contractual"), with your
consent ("Consent"), and/or for compliance with our legal
obligations ("Legal Reasons"). We indicate the specific
processing grounds we rely on next to each purpose listed below. We
use the information we collect or receive: To facilitate account
creation and logon process. If you choose to link your account with us
to a third party account *(such as your Google or Facebook account),
we use the information you allowed us to collect from those third
parties to facilitate account creation and logon process. See the
section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS"
for further information. To send you marketing and promotional
communications. We and/or our third party marketing partners may use
the personal information you send to us for our marketing purposes, if
this is in accordance with your marketing preferences. You can opt-out
of our marketing emails at any time (see the "WHAT ARE YOUR
PRIVACY RIGHTS" below).To send administrative information to you.
We may use your personal information to send you product, service and
new feature information and/or information about changes to our terms,
conditions, and policies. Fulfill and manage your orders. We may use
your information to fulfill and manage your orders, payments, returns,
and exchanges made through the Sites or Apps. Request Feedback. We may
use your information to request feedback and to contact you about your
use of our Sites or Apps. To protect our Sites. We may use your
information as part of our efforts to keep our Sites or Apps safe and
secure (for example, for fraud monitoring and prevention).To enable
user-to-user communications. We may use your information in order to
enable user-to-user communications with each user's consent. For
other Business Purposes. We may use your information for other
Business Purposes, such as data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to
evaluate and improve our Sites or Apps, products, services, marketing
and your experience.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to
comply with laws, to protect your rights, or to fulfill business
obligations. We may process or share data based on the following legal
basis: Consent: We may process your data if you have given us specific
consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably
necessary to achieve our legitimate business interests. Performance of
a Contract: Where we have entered into a contract with you, we may
process your personal information to fulfill the terms of our
contract. Legal Obligations: We may disclose your information where we
are legally required to do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal
process, such as in response to a court order or a subpoena (including
in response to public authorities to meet national security or law
enforcement requirements).Vital Interests: We may disclose your
information where we believe it is necessary to investigate, prevent,
or take action regarding potential violations of our policies,
suspected fraud, situations involving potential threats to the safety
of any person and illegal activities, or as evidence in litigation in
which we are involved. More specifically, we may need to process your
data or share your personal information in the following situations:
Vendors, Consultants and Other Third-Party Service Providers. We may
share your data with third party vendors, service providers,
contractors or agents who perform services for us or on our behalf and
require access to such information to do that work. Examples include:
payment processing, data analysis, email delivery, hosting services,
customer service and marketing efforts. We may allow selected third
parties to use tracking technology on the Sites or Apps, which will
enable them to collect data about how you interact with the Sites or
Apps over time. This information may be used to, among other things,
analyze and track data, determine the popularity of certain content
and better understand online activity. Unless described in this
Policy, we do not share, sell, rent or trade any of your information
with third parties for their promotional purposes. Business Transfers.
We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing,
or acquisition of all or a portion of our business to another company.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the
following third parties. We only share and disclose your information
with the following third parties. We have categorized each party so
that you may be easily understand the purpose of our data collection
and processing practices. If we have processed your data based on your
consent and you wish to revoke your consent, please contact us.
Advertising, Direct Marketing, and Lead GenerationGoogle AdSense
Social Media Sharing and AdvertisingFacebook social plugins, Twitter
social plugins and YouTube User Commenting and Forums Discus Web and
Mobile AnalyticsGoogle Analytics Website HostingWordPress.com
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other
tracking technologies to collect and store your information. We may
use cookies and similar tracking technologies (like web beacons and
pixels) to access or store information. Specific information about how
we use such technologies and how you can refuse certain cookies is set
out in our Cookie Policy.
6. DO WE USE GOOGLE MAPS?
In Short: Yes, we use Google Maps for the purpose of providing better
service. This website, mobile application, or Facebook application
uses Google Maps APIs. You may find the Google Maps APIs Terms of
Service here. To better understand Google’s Privacy Policy, please
refer to this link. By using our Maps API Implementation, you agree to
be bound by Google’s Terms of Service. By using our implementation of
the Google Maps APIs, you agree to allow us to gain access to
information about you including personally identifiable information
(such as usernames) and non-personally identifiable information (such
as location). We will be collecting the following information:
Location For a full list of what we use information for, please see
the previous section titled "HOW DO WE USE YOUR
INFORMATION?" and “WILL YOUR INFORMATION BE SHARED WITH ANYONE?”
You agree to allow us to obtain or cache your location. You may revoke
your consent at anytime. The Maps APIs that we use store and access
cookies and other information on your devices. If you are a user
currently in the European Union, please take a look at our EU User
Consent Policy.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log
in to our websites using a social media account, we may have access to
certain information about you. Our Sites or Apps offer you the ability
to register and login using your third party social media account
details (like your Facebook or Twitter logins). Where you choose to do
this, we will receive certain profile information about you from your
social media provider. The profile Information we receive may vary
depending on the social media provider concerned, but will often
include your name, e-mail address, friends list, profile picture as
well as other information you choose to make public. We will use the
information we receive only for the purposes that are described in
this privacy policy or that are otherwise made clear to you on the
Sites or Apps. Please note that we do not control, and are not
responsible for, other uses of your personal information by your third
party social media provider. We recommend that you review their
privacy policy to understand how they collect, use and share your
personal information, and how you can set your privacy preferences on
their sites and apps.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your
information for as long as necessary to fulfill the purposes outlined
in this privacy policy unless otherwise required by law. We will only
keep your personal information for as long as it is necessary for the
purposes set out in this privacy policy, unless a longer retention
period is required or permitted by law (such as tax, accounting or
other legal requirements). No purpose in this policy will require us
keeping your personal information for longer than the period of time
in which users have an account with us. When we have no ongoing
legitimate business need to process your personal information, we will
either delete or anonymize it, or, if this is not possible (for
example, because your personal information has been stored in backup
archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal
information through a system of organizational and technical security
measures. We have implemented appropriate technical and organizational
security measures designed to protect the security of any personal
information we process. However, please also remember that we cannot
guarantee that the internet itself is 100% secure. Although we will do
our best to protect your personal information, transmission of
personal information to and from our Sites or Apps is at your own
risk. You should only access the services within a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data
from or market to children under 13 years of age. We do not knowingly
solicit data from or market to children under 13 years of age. By
using the Sites or Apps, you represent that you are at least 13 or
that you are the parent or guardian of such a minor and consent to
such minor dependent’s use of the Sites or Apps. If we learn that
personal information from users less than 18 years of age has been
collected, we will deactivate the account and take reasonable measures
to promptly delete such data from our records. If you become aware of
any data we have collected from children under age 13, please contact
us at info@afaqy.com.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the
European Economic Area, you have rights that allow you greater access
to and control over your personal information. You may review, change,
or terminate your account at any time. In some regions (like the
European Economic Area), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and
obtain a copy of your personal information, (ii) to request
rectification or erasure; (iii) to restrict the processing of your
personal information; and (iv) if applicable, to data portability. In
certain circumstances, you may also have the right to object to the
processing of your personal information. To make such a request,
please use the contact details provided below. We will consider and
act upon any request in accordance with applicable data protection
laws. If we are relying on your consent to process your personal
information, you have the right to withdraw your consent at any time.
Please note however that this will not affect the lawfulness of the
processing before its withdrawal. If you are resident in the European
Economic Area and you believe we are unlawfully processing your
personal information, you also have the right to complain to your
local data protection supervisory authority. You can find their
contact details here:
http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htmAccount
Information If you would at any time like to review or change the
information in your account or terminate your account, you can: Log
into your account settings and update your user account. Upon your
request to terminate your account, we will deactivate or delete your
account and information from our active databases. However, some
information may be retained in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our
Terms of Use and/or comply with legal requirements. Cookies and
similar technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to
remove cookies and to reject cookies. If you choose to remove cookies
or reject cookies, this could affect certain features or services of
our Sites or Apps. To opt-out of interest-based advertising by
advertisers on our Sites or Apps visit
http://www.aboutads.info/choices/.Opting out of email marketing: You
can unsubscribe from our marketing email list at any time by clicking
on the unsubscribe link in the emails that we send or by contacting us
using the details provided below. You will then be removed from the
marketing email list – however, we will still need to send you
service-related emails that are necessary for the administration and
use of your account. To otherwise opt-out, you may: Contact us using
the contact information provided..
12. CONTROLS FOR DO-NOT-TRACK FEATURES
IMost web browsers and some mobile operating
systems and mobile applications include a Do-Not-Track (“DNT”) feature
or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and
collected. No uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a
standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of
this Privacy Policy.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the
European Economic Area, you have rights that allow you greater access
to and control over your personal information. You may review, change,
or terminate your account at any time. In some regions (like the
European Economic Area), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and
obtain a copy of your personal information, (ii) to request
rectification or erasure; (iii) to restrict the processing of your
personal information; and (iv) if applicable, to data portability. In
certain circumstances, you may also have the right to object to the
processing of your personal information. To make such a request,
please use the contact details provided below. We will consider and
act upon any request in accordance with applicable data protection
laws. If we are relying on your consent to process your personal
information, you have the right to withdraw your consent at any time.
Please note however that this will not affect the lawfulness of the
processing before its withdrawal. If you are resident in the European
Economic Area and you believe we are unlawfully processing your
personal information, you also have the right to complain to your
local data protection supervisory authority. You can find their
contact details here:
http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htmAccount
Information If you would at any time like to review or change the
information in your account or terminate your account, you can: Log
into your account settings and update your user account. Upon your
request to terminate your account, we will deactivate or delete your
account and information from our active databases. However, some
information may be retained in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our
Terms of Use and/or comply with legal requirements. Cookies and
similar technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to
remove cookies and to reject cookies. If you choose to remove cookies
or reject cookies, this could affect certain features or services of
our Sites or Apps. To opt-out of interest-based advertising by
advertisers on our Sites or Apps visit
http://www.aboutads.info/choices/.Opting out of email marketing: You
can unsubscribe from our marketing email list at any time by clicking
on the unsubscribe link in the emails that we send or by contacting us
using the details provided below. You will then be removed from the
marketing email list – however, we will still need to send you
service-related emails that are necessary for the administration and
use of your account. To otherwise opt-out, you may: Contact us using
the contact information provided.
13. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as
necessary to stay compliant with relevant laws. We may update this
privacy policy from time to time. The updated version will be
indicated by an updated “Revised” date and the updated version will be
effective as soon as it is accessible. If we make material changes to
this privacy policy, we may notify you either by prominently posting a
notice of such changes or by directly sending you a notification. We
encourage you to review this privacy policy frequently to be informed
of how we are protecting your information
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may
email us at info@afaqy.com or by post to:AFAQY LLCAl Olya Street,
RiyadhRiyadh, Riyadh 295441 Riyadh 11351, Saudi ArabiaSaudi Arabia