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Technical Updates

Please note that an update has been released to the my afaqy system for the technical support team, which contains:

  1. The expected time for the task to close has been added when sending support requests to the technical support team.
    • Opening the account within a maximum period of one hour.
    • Technical support requests within a maximum period of 4 hours.
  2. When you open a task manually, the system will automatically send an email to the person alerting you of the existence of a new task and a link to access the task directly.

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